Household belongings are usually insured through a home contents policy, which is based on a low risk situation. However, such policies generally do not apply to goods in transit.
Our moving consultants and coordinators are ASIC accredited representatives of our licensed insurance broker. They are qualified to provide you with factual insurance information on our insurance product, which has been specifically designed to protect your goods during transit and/or storage in our warehouses both with Australia and Internationally.
We will provide you with a product disclosure statement outlining the basis of our policy and we strongly recommend you read this document. To give you peace of mind, Aussiemove recommends that you take out transit insurance during the move and also for any period during which your goods are stored.
For more insurance information, download the Aussiemove Insurance Documentation Booklet which contains our Financial Services Guide, Product Disclosure Statement, and Insurance Policy Wording. In the event of loss or damage to insured items, please complete the downloadable Claim Form and return to an Aussiemove office where our claims officer will manage the claim as expediently as possible.
Not sure on how to value your goods, download our Insurance declaration form.
To know how and why to insure your goods click here.
Once the moving truck is loaded ready to drive to your new premises, one of the last things you want to have to do is clean the empty house. Aussiemove can arrange a full house clean, including windows, ovens and carpets. This can even be timed to commence as the last items are being moved out for maximum convenience. We can even have your new home cleaned prior to your arrival.